Warranty Information
How do I get warranty and repair information?
Please contact the Graber window treatment designer, decorator or dealer from whom you purchased your window treatment for warranty and repair information. You may also call Springs Window Fashions Customer Service at 1-800-221-6352, between 8:00 a.m. and 6:00 p.m., EST, or email windowfashions@springswindowfashions.com.
To ensure prompt and accurate service, please have the information from the top rail of your blind or shade written down before calling. This gives our Customer Service Representatives the information they need to process your warranty claim.
Select A Warranty Type from the list below
Graber AutoMate®
Graber CrystalPleat® Cellular Shades
Graber EvenPleat® Pleated Shades
Graber FashionPleat® Pleated Shades
Graber Fresco® Roman Shades
Graber Horizontal Blinds
Graber Lake Forest® Faux Wood Blinds
Graber LightWeaves® Roller & Solar Shades
Panel Accents™ Sliding Panel
Stay-Clear™ Channel Panel and Valance
Graber Tradewinds® Natural Shades
Graber Traditions® Wood Blinds & Composite Blinds
Graber Traditions® Wood Shutters
Graber Vertical Headrail
Graber Vertical Louver
Graber AutoMate®
Type of Warranty
Limited Lifetime
What is Covered
The AutoMate Remote Control Blind option is warranted against original defects in materials
or workmanship for the original purchaser for the time periods specified above, provided that:
- The product was properly installed in a residential dwelling;
- The product was made or assembled exclusively from Springs Window Fashions' materials and components;
- Springs Window Fashions recommendations were followed with regard to limitations and specifications.
Who is Covered
This warranty extends only to you as the original purchaser of the above stated AutoMate product.
Obligations to the Consumer
The obligations of Springs Window Fashions are limited to the repair or replacement of parts
or product found to be defective. Springs Window Fashions is not responsible for shipping
costs or labor costs for measuring and taking the blind down or reinstalling the product.
If repairs are made under this warranty, the repairs will be made with like or similar parts.
What the Warranty Does Not Cover
This warranty does not cover conditions or damages caused by accidents, alterations,
misuse, or failure to follow instructions for measurement, installation, cleaning or
maintenance. In addition, normal wear and tear are not covered by the warranty.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.
No person is authorized to extend or alter this warranty.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Service
To obtain warranty service contact the dealer or decorator from whom you purchased the product.
The dealer will work with the licensed Springs Window Fashions fabricator who assembled the blind
to arrange for inspection of the blind and promptly replace or repair any defective parts or
components without charge, if warranted.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the blind, etc.
Graber CrystalPleat® Cellular Shades
Type of Warranty
Limited Lifetime
What is Covered
This CrystalPleat shade product is warranted against original defects in materials or
workmanship for as long as the original purchaser owns the product provided that:
- The product was properly installed in a residential dwelling;
- The product was made or assembled exclusively from Springs Window Fashions' materials and components;
- Springs Window Fashions recommendations were followed with regard to limitations and specifications.
Who is Covered
This warranty extends only to you as the original purchaser of the above stated CrystalPleat shade.
Obligations to the Consumer
The obligations of Springs Window Fashions are limited to the repair or replacement of parts or
product found to be defective. Springs Window Fashions is not responsible for shipping costs or
labor costs for measuring and taking the shade down or reinstalling the product. If repairs are
made under this warranty, the repairs will be made with like or similar parts.
What the Warranty Does Not Cover
This warranty does not cover conditions or damages caused by accidents, alterations, misuse, or
failure to follow instructions for measurement, installation, cleaning or maintenance. In
addition, normal wear and tear are not covered by the warranty.
All fabrics can lose original intensity after long exposure to the sun. When left for extended periods in direct sunlight, plastics tend to yellow or crack. All cords will eventually wear out. Springs Window Fashions considers these things normal wear and tear and are not covered by this warranty.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.
No person is authorized to extend or alter this warranty.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Service
To obtain warranty service contact the dealer or decorator from whom you purchased the
product. The dealer will work with the licensed Springs Window Fashions fabricator who
assembled the blind to arrange for inspection of the blind and promptly replace or repair
any defective parts or components without charge, if warranted.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the blind, etc.
Graber EvenPleat® Pleated Shades
Type of Warranty
Limited Lifetime
What is Covered
EvenPleat shade products are warranted against original defects in materials or workmanship for as
long as the original purchaser owns the product provided that:
- The product was properly installed in a residential dwelling;
- The product was made or assembled exclusively from Springs Window Fashions' materials and components;
- Springs Window Fashions recommendations were followed with regard to limitations and specifications.
Who is Covered?
This warranty extends only to you as the original purchaser of the above stated EvenPleat shades.
Obligations to the Consumer
The obligations of Springs Window Fashions and its licensed fabricators and distributors are
limited to the repair or replacement of parts or product found to be defective. Springs
Window Fashions is not responsible for shipping costs or labor costs for measuring and
taking the shade down or reinstalling the product. If repairs are made under this
warranty, the repairs will be made with like or similar parts.
What the Warranty Does Not Cover
This warranty does not cover conditions or damages caused by accidents, alterations, misuse,
or failure to follow instruction for measurement, installation, cleaning or maintenance. In
addition, normal wear and tear are not covered by the warranty.
All fabrics can lose original intensity after long exposure to the sun. When left for extended periods in direct sunlight, plastics tend to yellow or crack. All cords will eventually wear out. Springs Window Fashions considers these things normal wear and tear and are not covered by this warranty.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.
No person is authorized to extend or alter this warranty.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Service
To obtain warranty service contact the dealer or decorator from whom you purchased the
product. The dealer will work with the licensed Springs Window Fashions fabricator who
assembled the blind to arrange for inspection of the blind and promptly replace or repair
any defective parts or components without charge, if warranted.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the blind, etc.
Graber FashionPleat® Pleated Shades
Type of Warranty
Limited Three Year
What is Covered
FashionPleat shade products are warranted against original defects in materials or workmanship
for a period of three (3) years from the date of purchase provided that:
- The product was properly installed in a residential dwelling;
- The product was made or assembled exclusively from Springs Window Fashions' materials and components;
- Springs Window Fashions recommendations were followed with regard to limitations and specifications.
Who is Covered?
This warranty extends only to you as the original purchaser of the above stated
FashionPleat shades.
Obligations to the Consumer
The obligations of Springs Window Fashions and its licensed fabricators and distributors are
limited to the repair or replacement of parts or product found to be defective.
Springs Window Fashions is not responsible for shipping costs or labor costs for measuring
and taking the shade down or reinstalling the product.
If repairs are made under this warranty, the repairs will be made with like or similar
parts.
What the Warranty Does Not Cover
This warranty does not cover conditions or damages caused by accidents, alterations,
misuse, or failure to follow instruction for measurement, installation, cleaning or
maintenance. In addition, normal wear and tear are not covered by the warranty.
All fabrics can lose original intensity after long exposure to the sun. When left for extended periods in direct sunlight, plastics tend to yellow or crack. All cords will eventually wear out. Springs Window Fashions considers these things normal wear and tear and are not covered by this warranty.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.
No person is authorized to extend or alter this warranty.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Service
To obtain warranty service contact the dealer or decorator from whom you purchased the
product. The dealer will work with the licensed Springs Window Fashions fabricator who
assembled the blind to arrange for inspection of the blind and promptly replace or repair
any defective parts or components without charge, if warranted.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the blind, etc.
Graber Fresco® Roman Shades
Type Of Warranty
Limited Lifetime
What is Covered
This Fresco Roman shade product is warranted against original defects in materials or workmanship
for as long as the original purchaser owns the product provided that:
- The product was properly installed in a residential dwelling;
- The product was made or assembled exclusively from Springs Window Fashions' materials and components;
- Springs Window Fashions recommendations were followed with regard to limitations and specifications.
Who is covered?
This warranty extends only to you as the original purchaser of the above stated Fresco shade.
Obligations to the Consumer
The obligations of Springs Window Fashions and its licensed fabricators and distributors are
limited to the repair or replacement of parts or product found to be defective.
Springs Window Fashions is not responsible for shipping costs or labor costs for measuring and taking the blind down or reinstalling the product.
If repairs are made under this warranty, the repairs will be made with like or similar parts.
What the Warranty Does Not Cover
This warranty does not cover conditions or damages caused by accidents, alterations, misuse, or
failure to follow instructions for measurement, installation, cleaning or maintenance. In addition,
normal wear and tear are not covered by the warranty.
All fabrics can lose original intensity after long exposure to the sun. When left for extended periods in direct sunlight, plastics tend to yellow or crack. All cords will eventually wear out. Springs Window Fashions considers these things normal wear and tear and are not covered by this warranty.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.
No person is authorized to extend or alter this warranty.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so
this limitation or exclusion may not apply to you.
Service
To obtain warranty service contact the dealer or decorator from whom you purchased the product.
The dealer will work with the licensed Springs Window Fashions fabricator who assembled the blind
to arrange for inspection of the blind and promptly replace or repair any defective parts or
components without charge, if warranted.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the blind, etc.
Graber Horizontal Blinds
Type of Warranty
Limited Lifetime for all aluminum and vinyl horizontal blinds with the exception of 2" Designer
Vinyl slat material as described below:
Three-year vinyl slat warranty
What is Covered
This horizontal product is warranted against original defects in materials or workmanship for the
original purchaser for the time periods specified above, provided that:
- The product was properly installed in a residential dwelling;
- the product was made or assembled exclusively from Springs Window Fashions' materials and components;
- Springs Window Fashions recommendations were followed with regard to limitations and specifications.
Who is Covered
This warranty extends only to you as the original purchaser of the above stated Graber blinds.
Obligations to the Consumer
The obligations of Springs Window Fashions and its licensed fabricators and distributors are
limited to the repair or replacement of parts or product found to be defective.
Springs Window Fashions is not responsible for shipping costs or labor costs for measuring and taking the blind down or reinstalling the product.
If repairs are made under this warranty, the repairs will be made with like or similar parts.
What the Warranty Does Not Cover
This warranty does not cover conditions or damages caused by accidents, alterations, misuse, or
failure to follow instructions for measurement, installation, cleaning or maintenance. In addition,
normal wear and tear are not covered by the warranty.
Some loss of color intensity or discoloration may occur in plastic materials when exposed to direct sunlight over long periods of time. All cords will eventually wear out. Springs Window Fashions considers these things normal wear and tear and are not covered by this warranty. Colors may vary from lot to lot and may not exactly match samples of previous purchases.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.
No person is authorized to extend or alter this warranty.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Service
To obtain warranty service contact the dealer or decorator from whom you purchased the product.
The dealer will work with the licensed Springs Window Fashions fabricator who assembled the blind
to arrange for inspection of the blind and promptly replace or repair any defective parts or
components without charge, if warranted.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the blind, etc.
Graber LightWeaves® Roller & Solar Shades
Type of Warranty
Limited Lifetime
What is Covered
LightWeaves shades are warranted against original defects in materials or workmanship for as long as
the original purchaser owns the product provided that:
- The product was properly installed in a residential dwelling;
- The product was made or assembled exclusively from Springs Window Fashions' materials and components
- Springs Window Fashions recommendations were followed with regard to limitations and specifications.
Who is Covered
This warranty extends only to you as the original purchaser of the above stated LightWeaves shades.
Obligations to the Consumer
The obligations of Springs Window Fashions and its licensed fabricators and distributors are limited
to the repair or replacement of parts or product found to be defective. Springs Window Fashions is
not responsible for shipping costs or labor costs for measuring and taking the blind down or
reinstalling the product.
If repairs are made under this warranty, the repairs will be made with like or similar parts.
What the Warranty Does Not Cover
This warranty does not cover conditions or damages caused by accidents, alterations, misuse, or
failure to follow instructions for measurement, installation, cleaning or maintenance. In addition,
normal wear and tear are not covered by the warranty.
All fabrics can lose original intensity after long exposure to the sun. When left for extended periods in direct sunlight, plastics tend to yellow or crack. All cords will eventually wear out. Springs Window Fashions considers these things normal wear and tear and are not covered by this warranty.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.
No person is authorized to extend or alter this warranty.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Service
To obtain warranty service contact the dealer or decorator from whom you purchased the product.
The dealer will work with the licensed Springs Window Fashions fabricator who assembled the blind
to arrange for inspection of the blind and promptly replace or repair any defective parts or
components without charge, if warranted.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the blind, etc.
Panel Accents™ Sliding Panels
Type of Warranty
Limited Lifetime
What is Covered
This Sliding Panel product is warranted against original defects in materials or workmanship for as long as
the original purchaser owns the product provided that:
- The product was properly installed in a residential dwelling;
- The product was made or assembled exclusively from Springs Window Fashions' materials and components;
- Springs Window Fashions recommendations were followed with regard to limitations and specifications.
Who is Covered
This warranty extends only to you as the original purchaser of the above stated Sliding Panel.
Obligations to the Consumer
The obligations of Springs Window Fashions are limited to the repair or replacement of parts or
product found to be defective.
Springs Window Fashions is not responsible for shipping costs or labor costs for measuring and taking the shade down or reinstalling the product. If repairs are made under this warranty, the repairs will be made with like or similar parts.
What the Warranty Does Not Cover
This warranty does not cover conditions or damages caused by accidents, alterations, misuse, or
failure to follow instructions for measurement, installation, cleaning or maintenance. In addition,
normal wear and tear are not covered by the warranty.
All fabrics can lose original intensity after long exposure to the sun. When left for extended periods in direct sunlight, plastics tend to yellow or crack. All cords will eventually wear out. Springs Window Fashions considers these things normal wear and tear and are not covered by this warranty.
Natural Shade material may have variations and visual inconsistencies in color, grain and texture. They may also crack or split, twist or bow, shrink or stretch, and change color over time due to aging, direct sunlight or other climatic conditions. These unique characteristics are inherent in natural materials and are not considered defects in material or workmanship. Exact color matches cannot be guaranteed.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.
No person is authorized to extend or alter this warranty.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Service
To obtain warranty service contact the dealer or decorator from whom you purchased the product.
The dealer will work with the licensed Springs Window Fashions fabricator who assembled the blind
to arrange for inspection of the blind and promptly replace or repair any defective parts or
components without charge, if warranted.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the shade, etc.
Stay-Clear™ Channel Panel and Valance
Type of Warranty
Limited Lifetime
What is Covered
The Stay-Clear Channel Panel and Valance products are warranted
against original defects in materials or workmanship for
as long as the original purchaser owns the product provided
that:
- The product was properly installed in a residential dwelling;
- The product was made or assembled exclusively from Springs Window Fashions' materials and components;
- Springs Window Fashions recommendations were followed with regard to limitations and specifications.
Who is Covered
This warranty extends only to you as the original purchaser
of the above stated products.
Obligations to the Consumer
The obligations of Springs Window Fashions are limited to the
repair or replacement of parts or product found to be defective.
Springs Window Fashions is not responsible for shipping costs
or labor costs for measuring and taking the blind down or
reinstalling the product. If repairs are made under this
warranty, the repairs will be made with like or similar parts.
What the Warranty Does Not Cover
This warranty does not cover conditions or damages caused by
accidents, alterations, misuse, or failure to follow instructions
for measurement, installation, cleaning or maintenance. In
addition, normal wear and tear are not covered by the warranty.
All fabrics can lose original intensity after long exposure to the sun. Springs Window Fashions considers this normal wear and tear and is not covered by this warranty.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.
No person is authorized to extend or alter this warranty.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Service
To obtain warranty service contact the dealer or decorator from whom you purchased the
product. The dealer will work with the licensed Springs Window Fashions fabricator who
assembled the blind to arrange for inspection of the blind and promptly replace or repair
any defective parts or components without charge, if warranted.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the blind, etc.
Graber Tradewinds® Natural Shades
Type of Warranty
Limited Lifetime
What is Covered
This natural shade product is warranted against original defects
in materials or workmanship for as long as the original purchaser
owns the product provided that:
- The product was properly installed in a residential dwelling;
- The product was made or assembled exclusively from Springs Window Fashions' materials and components;
- Springs Window Fashions recommendations were followed with regard to limitations and specifications.
Who is Covered
This warranty extends only to you as the original purchaser
of the above stated Graber shade.
Obligations to the consumer
The obligations of Springs Window Fashions and its licensed
fabricators and distributors are limited to the repair or
replacement of parts or product found to be defective. Springs
Window Fashions is not responsible for shipping costs or
labor costs for measuring and taking the shade down or reinstalling
the product. If repairs are made under this warranty, the
repairs will be made with like or similar parts.
What the Warranty Does Not Cover
This warranty does not cover conditions or damages caused by
accidents, alterations, misuse, or failure to follow instructions
for measurement, installation, cleaning or maintenance. In
addition, normal wear and tear are not covered by the warranty.
All fabrics can lose original intensity after long exposure to the sun. When left for extended periods in direct sunlight, plastics tend to yellow or crack. All cords will eventually wear out. Springs Window Fashions considers these things normal wear and tear and are not covered by this warranty. Natural shades may have variations in color, grain and texture from the sample swatch. In addition, shrinkage, stretching and warpage are all inherent characteristics of the materials used in natural shades. We cannot guarantee exact color matches.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.
No person is authorized to extend or alter this warranty.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Service
To obtain warranty service contact the dealer or decorator from whom you purchased the
product. The dealer will work with the licensed Springs Window Fashions fabricator who
assembled the blind to arrange for inspection of the blind and promptly replace or repair
any defective parts or components without charge, if warranted.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the blind, etc.
Graber Traditions® Wood Blinds & Composite Blinds
Lake Forest® Faux Wood Blinds
Type of Warranty
Limited Lifetime for Graber Traditions Wood and Composite and Lake Forest Faux Wood Blinds.
What is Covered
These products are warranted against original defects in materials or workmanship for the original
purchaser for the time period specified above, provided that:
- The product was properly installed in a residential dwelling;
- The product was made or assembled exclusively from Springs Window Fashions' materials and components;
- Springs Window Fashions recommendations were followed with regard to limitations and specifications.
Who is Covered
This warranty extends only to you as the original purchaser of the above stated Graber blinds.
Obligations to the Consumer
The obligations of Springs Window Fashions and its licensed fabricators and distributors are
limited to the repair or replacement of parts or product found to be defective.
Springs Window Fashions is not responsible for shipping costs or labor costs for measuring and taking the blind down or reinstalling the product.
If repairs are made under this warranty, the repairs will be made with like or similar parts.
What the Warranty Does Not Cover
This warranty does not cover conditions or damages caused by accidents, alterations, misuse, or
failure to follow instructions for measurement, installation, cleaning or maintenance. In addition,
normal wear and tear are not covered by the warranty.
Some slight warpage, as well as natural variations in color and grain effect, are normal with a wood product and not considered defects. Areas of high humidity may cause excessive warpage of wood slats. In addition, some loss of color intensity or discoloration may occur in plastic materials or wood finishes when exposed to direct sunlight over long periods of time. All cords will eventually wear out. Springs Window Fashions considers these things normal wear and tear and are not covered by this warranty. Colors may vary from lot to lot and may not exactly match samples of previous purchases.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.
No person is authorized to extend or alter this warranty.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Service
To obtain warranty service contact the dealer or decorator from whom you purchased the product. The dealer will
work with the licensed Springs Window Fashions fabricator who assembled the blind to arrange for inspection of
the blind and promptly replace or repair any defective parts or components without charge, if warranted.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the blind, etc.
Graber Traditions® Wood Shutters
Type of Warranty
Limited Lifetime
What is Covered
Graber Traditions Shutters are warranted against original defects in materials and workmanship for the original purchaser for the time period specified above, providing that:
- The product was properly installed in a residential dwelling;
- The product was made or assembled exclusively from Springs Window Fashions' materials and components;
- Springs Window Fashions recommendations were followed with regard to limitations and specifications.
Who is Covered
This warranty extends only to you as the original purchaser of the above stated Graber Traditions Shutters.
Obligations to the Consumer
The obligations of Springs Window Fashions and its licensed fabricators and distributors are limited to the repair or replacement of parts or product found to be defective. Springs Window Fashions is not responsible for shipping costs or labor costs for measuring and taking the product down or reinstalling the product. If repairs are made under this warranty, the repairs will be made with like or similar parts.
What the Warranty Does Not Cover
This warranty does not cover conditions or damages caused by accidents, alterations, misuse, or failure to follow instructions for cleaning and maintenance. In addition, normal wear and tear are not covered by this warranty.
Some slight warpage, as well as natural wood characteristics such as grain, knots, mineral marks, etc. are normal with a wood product and are not considered as defects. Areas of high humidity may cause excessive warpage of wood shutter components. In addition, some loss of color intensity or discoloration may occur in plastic materials or wood finishes when exposed to direct sunlight over long periods of time. Colors may vary from lot to lot and may not exactly match samples of previous purchases.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.
No person is authorized to extend or alter this warranty.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Service
To obtain warranty service contact the dealer or decorator from whom you purchased the product. The dealer
will work with the licensed Springs Window Fashions fabricator who assembled the blind to arrange for
inspection of the blind and promptly replace or repair any defective parts or components without charge,
if warranted.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the blind, etc.
Graber Vertical Headrail
Type of Warranty
Limited Lifetime on G-71 Super-Vue® and G-98 Ultra-Vue™. 10 year on G-85 Dura-Vue®.
What is Covered
The headrail products are warranted against original defects in materials or workmanship for the time period specified above provided that:
- The product was properly installed in a residential dwelling;
- The product was made or assembled exclusively from Springs Window Fashions' materials and components;
- Springs Window Fashions recommendations were followed with regard to limitations and specifications.
Who is Covered
This warranty extends only to you as the original purchaser
of the above stated headrail products.
Obligations to the consumer
The obligations of Springs Window Fashions are limited to the
repair or replacement of parts or product found to be defective.
Springs Window Fashions is not responsible for shipping costs
or labor costs for measuring and taking the blind down or
reinstalling the product. If repairs are made under this
warranty, the repairs will be made with like or similar parts.
What the Warranty Does Not Cover
This warranty does not cover conditions or damages caused by
accidents, alterations, misuse, or failure to follow instructions
for measurement, installation, cleaning or maintenance. In
addition, normal wear and tear are not covered by the warranty.
When left for extended periods in direct sunlight, plastics tend to yellow or crack. All cords will eventually wear out. Springs Window Fashions considers these things normal wear and tear and are not covered by this warranty.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.
No person is authorized to extend or alter this warranty.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Service
To obtain warranty service contact the dealer or decorator from whom you purchased the
product. The dealer will work with the licensed Springs Window Fashions fabricator who
assembled the blind to arrange for inspection of the blind and promptly replace or repair
any defective parts or components without charge, if warranted.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the blind, etc.
Graber Vertical Louver
Type of Warranty
Three Years
What is Covered
The louvers (vinyl or fabric) for any vertical blind product
are warranted against original defects in materials or workmanship
for up to three (3) years provided that:
- The product was properly installed in a residential dwelling;
- The product was made or assembled exclusively from Springs Window Fashions' materials and components;
- Springs Window Fashions recommendations were followed with regard to limitations and specifications.
Who is Covered
This warranty extends only to you as the original purchaser
of the above stated blind.
Obligations to the Consumer
The obligations of Springs Window Fashions are limited to the
repair or replacement of parts or product found to be defective.
Springs Window Fashions is not responsible for shipping costs
or labor costs for measuring and taking the blind down or
reinstalling the product. If repairs are made under this
warranty, the repairs will be made with like or similar parts.
What the Warranty Does Not Cover
This warranty does not cover conditions or damages caused by
accidents, alterations, misuse, or failure to follow instructions
for measurement, installation, cleaning or maintenance. In
addition, normal wear and tear are not covered by the warranty.
All fabrics can lose original intensity after long exposure to the sun. When left for extended periods in direct sunlight, plastics tend to yellow or crack. All cords will eventually wear out. Springs Window Fashions considers these things normal wear and tear and are not covered by this warranty. Fabrics vary from lot to lot and may not exactly match sample swatch or previous purchases.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.
No person is authorized to extend or alter this warranty.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Service
To obtain warranty service contact the dealer or decorator from whom you purchased the product.
The dealer will work with the licensed Springs Window Fashions fabricator who assembled the blind
to arrange for inspection of the blind and promptly replace or repair any defective parts or
components without charge, if warranted.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the blind, etc.
