Graber stands behind its products.
If anything should go wrong with your Graber window treatments, our customer service team can help you obtain replacement parts.
To ensure prompt and accurate service, you will be asked to provide your original order information. This can be found on the packing list, installation parts list, or troubleshooting tips that shipped with your blind or shade. If you no longer have these documents, you may find the information on a white identification label located on the top of your blind or shade. The identification label can be found by removing your blind or shade from the installation brackets.
You will be asked for the following:
- Order number
- Blind or shade size
- Purchase date