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Troubleshooting

Problem-Solving for Graber Products

When you invest in Graber window treatments, you invest in a beautiful window solution for your home. After our products are installed, it is our sincere hope that they will be virtually maintenance free and trouble free, adding to the aesthetics of your interior design as they effortlessly control the light, manage insulation and heat gain, and enhance energy efficiency.

If any aspect of your Graber blinds, shades, shutters or draperies are not working to your satisfaction, we want to work with you to correct the problem. Feel free to use the following guides to help you diagnose and solve any issues you may be experiencing with your window treatments. If you need additional assistance, please contact our customer service department at 1-800-221-6352. Our representatives are available for consultation between 8:30 a.m. and 7:00 p.m., Eastern Standard Time.

Natural Shade Documents


Continuous Loop
Corded

Horizontal Blinds Documents


Cordless
Cord Lift and Ladder Tapes
Cord Lock
Light Gap
Shorten
Slats
Wand Tilter
Bottomrail
Cord Tilter
Valance

Vertical Blinds Documents


All Verticals
G85 Duralite/G71 Supervue

Troubleshooting Videos