At Graber, safety is always our priority, especially as the situation around COVID-19 continues to develop. During these challenging times, we’d like you to know that most Graber experts are still available to help you with your window treatment projects—whether via video consultation or phone call. Find Your Graber Expert

Customer Support

Troubleshooting Your Graber Window Treatments

A Lifetime of Product Satisfaction

Graber promises commitment to your comfort and satisfaction, connecting you to a window treatment expert who assists you through the purchase and installation of your window treatments—but it doesn’t end there. Your investment in Graber lasts throughout the life of your product which means a virtually maintenance free, trouble-free experience. 

If any aspect of your blinds, shade, shutters, or draperies is not up to your satisfaction, your Graber expert will work with you to address your concerns. In addition, the materials below may help to diagnose and point to a solution for the issue you’re experiencing. All documents are available as downloadable PDFs to keep on file for future reference.


Additional Assistance Needed?

Reach out to your window treatment expert with questions or concerns about your window treatment. If you need to reconnect, use the locator to find your expert.

Contact the industry-best Graber Customer Service for assistance.

Window Treatment Documentation

    Cellular Shades
    Pleated Shades
    Solar Shades
    Roller Shades
    Roman Shades
    Natural Shades
    Horizontal Blinds
    Vertical Blinds

    Motorization Documents

    Virtual Cord

    Virtual Cord App

    Limited Lifetime Warranty
    Eight decades of know-how go into every Graber window treatment, backed by a limited lifetime warranty.
    Review Warranty Details